Privacy
The Privacy Policy for MeetXpert.
At MeetXpert, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our platform to connect with experts or seekers worldwide.
Consent
By using MeetXpert, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using the platform.
You may withdraw your consent at any time by discontinuing the use of our services. Certain features may become inaccessible upon withdrawal.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email address, and contact details provided during account creation or booking.
- Session Details: Booking history, time slots, notes shared between experts and seekers, and session participation.
- Payment Details: While MeetXpert currently supports link-based payment methods (handled directly between expert and seeker), we may store payment reference IDs or timestamps for security and auditing purposes.
- Usage Data: Information on how you interact with the platform (e.g., pages visited, features used, device/browser info).
How We Use Your Information
We use collected data to:
- Facilitate seamless expert-seeker interactions and session management.
- Send confirmations, reminders, and relevant updates.
- Improve the platform experience, performance, and security.
- Prevent fraudulent or abusive behavior.
- Comply with applicable legal obligations.
Data Sharing
We do not sell your data. We only share information:
- With trusted service providers (like hosting or analytics platforms) under strict confidentiality.
- As required by law or legal processes.
- In connection with business transfers, like a merger or acquisition, with adequate safeguards.
Third-Party Services
MeetXpert may link to third-party tools (e.g., video conferencing platforms, payment gateways). Your interaction with these tools is governed by their own privacy policies. We encourage you to review them before proceeding.
Data Retention
We retain user data as long as your account is active or as needed to provide services. You may request deletion of your data, subject to applicable legal and operational requirements.
Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access or disclosure. However, no system is completely secure.
Children's Privacy
MeetXpert is not intended for individuals under the age of 13. We do not knowingly collect data from children.
Changes to This Policy
We may update this Privacy Policy from time to time. We encourage you to review it periodically. Continued use of MeetXpert after updates constitutes acceptance of the revised policy.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please reach out through our platform's support section.